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Overall rating:
9.1
Reliability:
9.0
Features:
8.5
Ease of Use:
9.5
Customer Support:
9.5
Satisfaction:
9.0
For Affordable High-volume eFaxing, Look No Furthe
1 of 1 people found the following review helpful
I'm the IT director of our company (http://www.aplusbenefits.com), and I effectively replaced our traditional fax machine functionality with MetroFax after utilizing the reviews on this website.
The decision has been great, and we've been using between 50 and 60 efax lines through MetroFax for many months now. The service and support is responsive, and the efax features provided are adequate enough for our needs, even if some other providers offer more. Best of all, MetroFax was the only real solution that offered an economical price for us as high-volume fax users. As to reliability, few users have reported any problems, and there was only one day where for about half the day the service was offline.
Tip: Make sure to use the computer downloads (efax printer, Outlook efax button, and Office efax support) to give yourself even more power and flexibility with the service.
With the exception of a few times where I had a hard time getting a fax to send to a specific number in Canada (other numbers worked fine), I have nothing to complain about with MetroFax... In fact, I REALLY love their interface, it's pretty amazingly simple to navigate and find exactly what you need!