Faxage Review and Features Overview
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9.4 (118) |
| Available Numbers | US/Canada Toll Free • Local USA Number |
| Web Sending | Fax from Website • Send from Address Book • Customizable Cover Pages |
| Email Sending | Fax as Email Attachment • Send Multiple Attachments • Customizable Cover Pages |
| Phone | (800) 853 FAX3 |
| Email Address | This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
| Website | www.faxage.com |
Our Faxage review is coming soon! Have you used this internet fax to email provider before? Review and submit your user ratings for others to compare!
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Have you used this service before? If so, please share your experiences with others on this website by submitting an honest, detailed review. Your feedback will help prospective clients decide what service to choose and is incredibly valuable to the community and the service providers themselves. Please do not use this form for support inquiries. All reviews are moderated prior to being posted online, and reviews that do not contain any useful comments will not be posted. Please make sure you are as detailed as possible and back up your ratings. |
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0 of 0 people found the following review helpful
I have been using Faxage.com for a short time. I have had no problems with customer service. they are fast and responsive to every question that I have had. the service is easy to use and very flexible. With the cost of ownership verses using this online site, there is no comparison. I would definitely recommend Faxage.com to anyone. Great price, great service, and great product in my opinion.
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1 of 1 people found the following review helpful
I just use this service for simple sending and receiving of faxes. It works like a charm, I really don't have any complaints. Simple an effective.
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0 of 0 people found the following review helpful
I have had no complaints and find this a very easy service to use.
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0 of 0 people found the following review helpful
No problems. Good price.
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0 of 0 people found the following review helpful
Great service, great support.
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0 of 0 people found the following review helpful
Faxage is a great service for sending and receiving FAX's via email. It is also good for retaining and managing FAX's online -- the folder hierarchy feature set is basic but useful. What Faxage has proven not so great is for the recipient who has a conventional FAX machine. It is slow as molasses for them -- up to 5 minutes per page or more. My understanding is that when you FAX out via email, upon the initial receipt into the Faxage servers, Faxage digitizes your document into a very dense file, so when they turn around and perform the actual FAX of what you emailed, a lot more bytes of data is sent than would be by a conventional machine. This is great for quality of the transmission -- awful for speed. If you own a conventional FAX machine, try FAXing yourself something via the Faxage email service and see for yourself. I also use Faxage in some less traditional ways. For example, I had a 60 page paper file of legal sized documents that I wanted to convert to an electronic WORD file so I could manipulate and reuse the text. Since my scanner is a flatbed it would have meant scanning each page one by one -- a major drag. Since the flatbed glass was 8 1/2 x 11, it would have meant scanning each 8 1/2 x 14 page twice and then deleting the duplicate portion. Instead, I used my conventional FAX machine which has both a sheet feeder and a reduction mode to send the images to my Faxage account. I then downloaded the Faxage TIF files, ran OCR software, merged the files and voila -- a 60 page hardcopy turned into a WORD file for a cost of 10 cents per page and done relatively quickly. |
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0 of 0 people found the following review helpful
I have really enjoyed using faxage. I have been with them for a little over a year. I do very little faxing to or from but when I someone needs to fax to me I always get my fax.The price is right for me also, it is very low. Not sure how well they work for high volume stuff but they have been great for our small office. Hope this helps! |
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0 of 0 people found the following review helpful
Overall, FAXAGE is great. But there are some administrative basics, like providing the payment method (account type and last 4 of the card number) on the invoice that are lacking. I understand account security and am all for excryption, but account type and last 4 card digits should be made readily available. When Customer Service can't provide the info either - it's a little frustrating.
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0 of 0 people found the following review helpful
I have no issues with the service.It works well. I have been a customer for over a year now.... |
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0 of 0 people found the following review helpful
The only problem we've had is the system setting our password requiring us to go back in to set it again. Other than that very satisfied.
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0 of 0 people found the following review helpful
We are very new to it. I really enjoy not having a fax machine in the office.
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2 of 2 people found the following review helpful
I don't fax a lot, so I wanted a service that didn’t charge a high monthly fee. Faxage was the answer, and, I found good reviews about them when doing some on-line research. After using it for a year now, it is clear to me that it would be an excellent choice if one faxed a lot! It is easy to understand and use; I can’t think of any function that it is lacking.On-line faxing is SO incredibly convenient, hassle free, and private. And, what you receive via your email and print, looks so much better than what comes out of a fax machine. I especially like that you can get your faxes from anywhere there is access to a computer. If you were traveling and got a fax via Faxage from someone who needed an answer, you could completely handle it from your computer—no need to even print anything unless it needed signed, and PDF offers a way to affix your signature. Almost everyone has a scanner, making it a piece of cake if you receive a document via Faxage that needs signed, notarized, and returned—just print the document, sign/have notarized, scan it back to your computer, fax to person who needs it. You will have a copy of the fax on your computer as well as Faxage if you wish. I love having a copy of everything on my computer for safe keeping (and I have an excellent on-line back-up service). I have only had to call Faxage a couple times, and that was in the beginning when I had a couple questions about some functions. Anyway, I got SOMEONE I COULD UNDERSTAND, and was courteous and knowledgeable. Dee Richards |
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0 of 0 people found the following review helpful
The only reason I rate satisfaction at a 5 is because you don't have a cost effective plan for a VERY LITE user. I need a fax line periodically and would be willing to pay more for a "per minute" rate versus a flat monthly fee. I don't always use it every month. It sometimes would be cheaper fr me to cancel uyour service and resign up when I have a fax requirement. Can't you come up with a per minute rate for very lw users such as myself?
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0 of 0 people found the following review helpful
I have been very pleased and it shows how some of the larger, better known service are charging way too much. I recommend it every chance I get.
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0 of 0 people found the following review helpful
I got lucky. I found Faxage before committing to those other internet fax providers. Faxage is more price competetive and has all of the features I need. I've never lost a fax so I can't say that I've contacted support for more than requesting their API samples and documentation. I have been a loyal Faxage customer for years and I'm hoping to convert another company soon. |
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0 of 0 people found the following review helpful
I think that says it all.
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0 of 0 people found the following review helpful
I don't send or receive FAX's that often, but when I do I'm extremely pleased with being able to do it using my PC. With my old phone based FAX, and a single residential line, I needed to be present when receiving a FAX, in order to press the FAX button on my HP AOI printer. I can now read my FAX's from my email at my leisure, and without being present to accept them. Best of all, I was able to cancel my long distance service on my land-line, since our long distance needs are now met with our cell phones. Faxage is a PLUS-PLUS for our family. Thanks
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0 of 0 people found the following review helpful
This is my first time using the online fax services so I can't compare with another company. Faxage is great, easy and reliable. I didn't need to have customer support so far... and that is great.I recommended this service to some friends. |
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0 of 0 people found the following review helpful
I have never had any trouble with this service! You get a local phone number, you can send and receive via e-mail and if there's a problem with sending, you get a notice instantly.Add to it the fact that it costs less than $4/month and you have something completely unbeatable. I will never buy a fax machine again! (Let alone a phone line for it!) |
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0 of 0 people found the following review helpful
I did a lot of research on fax services before choosing Faxage. I'm extremely happy with my choice. The service has been easy to use, 100% reliable and very economically priced. Highly recommended!
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0 of 0 people found the following review helpful
Like the simple interface that gets the job done easily and I can send fax directly from my email. |
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