Our Faxage review is coming soon! In the meantime, scroll below and see what people are saying about Faxage!
FAXAGE
|
 |
9.5 (121) |
Features
| Available Numbers | US/Canada Toll Free • Local USA Number |
| Web Sending | Fax from Website • Send from Address Book • Customizable Cover Pages |
| Email Sending | Fax as Email Attachment • Send Multiple Attachments • Customizable Cover Pages |
Contact Information
| Phone | (800) 853 FAX3 |
| Email Address | This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
| Website | www.faxage.com |
User reviews
View all user reviewsAverage user rating from: 121 user(s)
|
Have you used this service before? If so, please share your experiences with others on this website by submitting an honest, detailed review. Your feedback will help prospective clients decide what service to choose and is incredibly valuable to the community and the service providers themselves. Please do not use this form for support inquiries. All reviews are moderated prior to being posted online, and reviews that do not contain any useful comments will not be posted. Please make sure you are as detailed as possible and back up your ratings. |
|
FABULOUS
|
1 of 3 people found the following review helpful
CAN'T IMAGINE A BETTER SERVICE AT A BETTER PRICE. JUST SUPER!!!!
|
Was this review helpful to you?
|
Best thing since the introduction of fax machines!
|
1 of 3 people found the following review helpful
Not only is this service incomparable, its customer service is A1! I can't say enough...!
|
Was this review helpful to you?
|
excellent program, get rid of your LANDLINE
|
3 of 3 people found the following review helpful
i rated everything as a 10.reason is that I took about 3 weeks to explore services. I sent about 6 emails to suport, with different questions. within ONE day, every time, I got back CLEAR answers. I am in process of moving. I would like to get rid of my landline. the last problem was how to get faxes (I do a slight amount of business work from home) with Faxage, it is now possible, for a modest fee (MUCH less than the landline fee), to still receive and send faxes, AND to do it securely through upload/download through the web site I have set up multiple users, and can also use this for my kids (young adults ) who are in college, i can add them as users, and if I have financial documents they need to review, etc, I can fax to them, through the web site, etc. I will keep testing, but this program, and its support, is GREAT nick |
Was this review helpful to you?
|
Couldn't be happier
|
4 of 4 people found the following review helpful
We used a compeitor for about a year. They were OK, but support was non existant and reliability suffered more and more each month.We switched to Faxage and couldn't possibly be happier. Their customer support is top notch - they apologized to me the other day for taking 90 minutes to reply to a non-urgent email. Their pricing is excellent for our needs (we are 100% send only) - I believe it to be the cheapest around. Overall it was an excellent move and I wish we'd been using Faxage from the beginning. |
Was this review helpful to you?
|
Very Easy to Set UP
|
3 of 3 people found the following review helpful
I rarely fax anymore. Most of my docs are scanned PDF and emailed. With the occasional incoming fax I need a inexpensive service. Set up was very simple and straight forward. My first sent/recieve fax was also very simple. I believe this service is cost effective and just what I was looking for.
|
Was this review helpful to you?
|
Best Customer Service + Ease of Use + Reliability
|
3 of 5 people found the following review helpful
Faxage.com is the BEST service you could get for internet faxing. Their ease of use is unbelievable. If you want to incorporate the fax feature in your own site, they even give you full API documentation! Customer Service is by far the BEST! And I mean what I say. I sent out a question and not even 30 mins. later I received a full response! Their customer support definately goes the extra mile to help! I have reviewed other services and faxage.com blows all of their competition out of the water! Faxage gives you more bang for your buck.....and then some! What more can you ask for?
|
Was this review helpful to you?
|
Very Satisfied User
|
1 of 2 people found the following review helpful
Very impressed and very pleased with Faxage and the support group. I have received prompt support and replies from REAL people! It is very easy to set up, use and access. I highly recommend it to any one needing a web based fax service.
|
Was this review helpful to you?
|
Faxage.com
|
1 of 2 people found the following review helpful
I have been using Faxage.com for a short time. I have had no problems with customer service. they are fast and responsive to every question that I have had. the service is easy to use and very flexible. With the cost of ownership verses using this online site, there is no comparison. I would definitely recommend Faxage.com to anyone. Great price, great service, and great product in my opinion.
|
Was this review helpful to you?
|
Great service, simple to use, cost effective.
|
2 of 5 people found the following review helpful
I just use this service for simple sending and receiving of faxes. It works like a charm, I really don't have any complaints. Simple an effective.
|
Was this review helpful to you?
|
Satisfaction survey
|
0 of 2 people found the following review helpful
I have had no complaints and find this a very easy service to use.
|
Was this review helpful to you?
|
Good job
|
0 of 2 people found the following review helpful
No problems. Good price.
|
Was this review helpful to you?
|
Faxage user for about 1 year
|
0 of 2 people found the following review helpful
Great service, great support.
|
Was this review helpful to you?
|
Great service, can be used in novel ways, but is s
|
5 of 5 people found the following review helpful
Faxage is a great service for sending and receiving FAX's via email. It is also good for retaining and managing FAX's online -- the folder hierarchy feature set is basic but useful. What Faxage has proven not so great is for the recipient who has a conventional FAX machine. It is slow as molasses for them -- up to 5 minutes per page or more. My understanding is that when you FAX out via email, upon the initial receipt into the Faxage servers, Faxage digitizes your document into a very dense file, so when they turn around and perform the actual FAX of what you emailed, a lot more bytes of data is sent than would be by a conventional machine. This is great for quality of the transmission -- awful for speed. If you own a conventional FAX machine, try FAXing yourself something via the Faxage email service and see for yourself. I also use Faxage in some less traditional ways. For example, I had a 60 page paper file of legal sized documents that I wanted to convert to an electronic WORD file so I could manipulate and reuse the text. Since my scanner is a flatbed it would have meant scanning each page one by one -- a major drag. Since the flatbed glass was 8 1/2 x 11, it would have meant scanning each 8 1/2 x 14 page twice and then deleting the duplicate portion. Instead, I used my conventional FAX machine which has both a sheet feeder and a reduction mode to send the images to my Faxage account. I then downloaded the Faxage TIF files, ran OCR software, merged the files and voila -- a 60 page hardcopy turned into a WORD file for a cost of 10 cents per page and done relatively quickly. |
Was this review helpful to you?
|
Great Company and great price
|
0 of 2 people found the following review helpful
I have really enjoyed using faxage. I have been with them for a little over a year. I do very little faxing to or from but when I someone needs to fax to me I always get my fax.The price is right for me also, it is very low. Not sure how well they work for high volume stuff but they have been great for our small office. Hope this helps! |
Was this review helpful to you?
|
Overall Great ... But ...
|
2 of 2 people found the following review helpful
Overall, FAXAGE is great. But there are some administrative basics, like providing the payment method (account type and last 4 of the card number) on the invoice that are lacking. I understand account security and am all for excryption, but account type and last 4 card digits should be made readily available. When Customer Service can't provide the info either - it's a little frustrating.
|
Was this review helpful to you?
|
Customer Satisfaction Review
|
0 of 2 people found the following review helpful
I have no issues with the service.It works well. I have been a customer for over a year now.... |
Was this review helpful to you?
|
Faxage Review Baldwin
|
0 of 2 people found the following review helpful
The only problem we've had is the system setting our password requiring us to go back in to set it again. Other than that very satisfied.
|
Was this review helpful to you?
|
New userc
|
0 of 2 people found the following review helpful
We are very new to it. I really enjoy not having a fax machine in the office.
|
Was this review helpful to you?
|
Faxage Review
|
7 of 7 people found the following review helpful
I don't fax a lot, so I wanted a service that didn’t charge a high monthly fee. Faxage was the answer, and, I found good reviews about them when doing some on-line research. After using it for a year now, it is clear to me that it would be an excellent choice if one faxed a lot! It is easy to understand and use; I can’t think of any function that it is lacking.On-line faxing is SO incredibly convenient, hassle free, and private. And, what you receive via your email and print, looks so much better than what comes out of a fax machine. I especially like that you can get your faxes from anywhere there is access to a computer. If you were traveling and got a fax via Faxage from someone who needed an answer, you could completely handle it from your computer—no need to even print anything unless it needed signed, and PDF offers a way to affix your signature. Almost everyone has a scanner, making it a piece of cake if you receive a document via Faxage that needs signed, notarized, and returned—just print the document, sign/have notarized, scan it back to your computer, fax to person who needs it. You will have a copy of the fax on your computer as well as Faxage if you wish. I love having a copy of everything on my computer for safe keeping (and I have an excellent on-line back-up service). I have only had to call Faxage a couple times, and that was in the beginning when I had a couple questions about some functions. Anyway, I got SOMEONE I COULD UNDERSTAND, and was courteous and knowledgeable. Dee Richards |
Was this review helpful to you?
|
very lite user
|
0 of 2 people found the following review helpful
The only reason I rate satisfaction at a 5 is because you don't have a cost effective plan for a VERY LITE user. I need a fax line periodically and would be willing to pay more for a "per minute" rate versus a flat monthly fee. I don't always use it every month. It sometimes would be cheaper fr me to cancel uyour service and resign up when I have a fax requirement. Can't you come up with a per minute rate for very lw users such as myself?
|
Was this review helpful to you?
|
Excellent Service
|
0 of 2 people found the following review helpful
I have been very pleased and it shows how some of the larger, better known service are charging way too much. I recommend it every chance I get.
|
Was this review helpful to you?
|
Reliable - Affordable - Complete
|
0 of 2 people found the following review helpful
I got lucky. I found Faxage before committing to those other internet fax providers. Faxage is more price competetive and has all of the features I need. I've never lost a fax so I can't say that I've contacted support for more than requesting their API samples and documentation. I have been a loyal Faxage customer for years and I'm hoping to convert another company soon. |
Was this review helpful to you?
|
"KICK ASS" Service
|
0 of 2 people found the following review helpful
I think that says it all.
|
Was this review helpful to you?
|
I love Faxage...and no land-line required!
|
3 of 4 people found the following review helpful
I don't send or receive FAX's that often, but when I do I'm extremely pleased with being able to do it using my PC. With my old phone based FAX, and a single residential line, I needed to be present when receiving a FAX, in order to press the FAX button on my HP AOI printer. I can now read my FAX's from my email at my leisure, and without being present to accept them. Best of all, I was able to cancel my long distance service on my land-line, since our long distance needs are now met with our cell phones. Faxage is a PLUS-PLUS for our family. Thanks
|
Was this review helpful to you?
|
Very Good - Convenient !
|
1 of 3 people found the following review helpful
This is my first time using the online fax services so I can't compare with another company. Faxage is great, easy and reliable. I didn't need to have customer support so far... and that is great.I recommended this service to some friends. |
Was this review helpful to you?
|
Last Update:
This site was last updated on Tuesday, January 24, 2012 at 21:15!
Top Rated Providers
 |
Category: Fax to Email Services
|
 |
Category: Fax to Email Services
|
 |
Category: Fax to Email Services
|
 |
Category: Fax to Email Services
|
 |
Category: Fax to Email Services
|
 |
Category: Fax to Email Services
|
 |
Category: Fax to Email Services
|
Helpful User Reviews
"I was skeptical at using the service initially but decided to do the 30 day..." |
"Easy faxing, great support. Have had a great experience with Fax It Nice." |
"I am very happy with this service. I depend on it for my law..." |
"I am new to faxitnice so i haven't had a lot of experience with it...." |
"I've been using Fax It Nice for several years now & recommend it to anyone..." |
"I AM GLAD I WENT WITH METROFAX. I RESEARCHED A LOT OF THE COMPANIES, FOR..." |
Featured Fax Advertisers
Disclaimer and TOS
Any reviews, ratings and awards are not based on any incentives or commissions. Names and trademarks are the properties of their respective owners.